{"id":1472,"date":"2021-10-03T19:43:58","date_gmt":"2021-10-03T19:43:58","guid":{"rendered":"https:\/\/ginabastek.com\/?p=1472"},"modified":"2022-08-05T11:08:32","modified_gmt":"2022-08-05T11:08:32","slug":"mhp-usertests","status":"publish","type":"post","link":"https:\/\/ginabastek.com\/?p=1472&lang=en","title":{"rendered":"MHP Usertests &#8211; Design Thinking"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Picture: <a href=\"https:\/\/presse.porsche.de\/download\/prod\/presse_pag\/PressBasicData.nsf\/Download?OpenAgent&amp;attachmentid=845110&amp;show=1\">https:\/\/presse.porsche.de\/download\/prod\/presse_pag\/PressBasicData.nsf\/Download?OpenAgent&amp;attachmentid=845110&amp;show=1<\/a><\/p>\n\n\n\n<p>\u00a9 Copyright 2020<\/p>\n\n\n\n<p>This work is protected by copyright. Any use is not permitted without the consent of the authors, <em>MD.H Berlin<\/em> or <em>MHP<\/em>. This applies in particular to electronic or other duplication, translation, distribution and making available to the public.<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p>In the \u201cDesign Thinking\u201d course in the first semester of my master\u2019s degree in Design Management, I had the opportunity to work on a project with the company MHP, in the Porsche Digital Lab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"1024\" src=\"http:\/\/ginabastek.com\/wp-content\/uploads\/2020\/08\/A2DC8291-CD36-4392-B413-62DAE555F36C-576x1024.jpg\" alt=\"\" class=\"wp-image-1249\" srcset=\"https:\/\/ginabastek.com\/wp-content\/uploads\/2020\/08\/A2DC8291-CD36-4392-B413-62DAE555F36C-576x1024.jpg 576w, https:\/\/ginabastek.com\/wp-content\/uploads\/2020\/08\/A2DC8291-CD36-4392-B413-62DAE555F36C-169x300.jpg 169w, https:\/\/ginabastek.com\/wp-content\/uploads\/2020\/08\/A2DC8291-CD36-4392-B413-62DAE555F36C.jpg 750w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p>User tests took place in which the functionality and user experience of the new version of their internal car pool app was put to the test. <\/p>\n\n\n\n<p>Here is the company&#8217;s <a href=\"https:\/\/www.instagram.com\/p\/Brpe8TzHhiA\/?utm_source=ig_web_copy_link\">instagram post<\/a> showcasing the app:<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/ginabastek.com\/wp-content\/uploads\/2022\/08\/MHP_Carpool_App-1.mp4\"><\/video><figcaption>&#8222;From A to B \u2013 MHP pools. Our CEO Ralf gives our #MHPColleagues Ludwig and Lucas a lift and finds out how it\u2018s going with MHP\u00b4s new digital mobility service. Have fun seeing them poolin\u00b4. #carsharing #newmobility #sharingiscaring #oneMHPTeam&#8220;<\/figcaption><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>15 employees were invited to test the app. The testing was based on a previously created questionnaire based on Lean UX principles with the hopes to generate qualitative feedback. The teams usually consisted of two or three respondents from MHP and a testing team of three students.<\/p>\n\n\n\n<p>The team members took on three functional roles; these were the roles of the moderator who conducted the interviews, the technician who took over all technical tasks and the record keeper who recorded the testers&#8216; input. For all testing rounds, I took on the role of the moderator.<\/p>\n\n\n\n<p>Using various tasks, which were divided into four categories (registration, on-boarding, trips and menu), the test subjects were asked to navigate through the pool app and its functions in order to identify any specific usability problems, the general user experience and the technicality and design of the app.<\/p>\n\n\n\n<p>After completing the test phase, all results of the individual testing teams were evaluated and prioritized by the students in a clustering process.<\/p>\n\n\n\n<p>For that, the test results were evaluated separately depending on the user experience flow (registration \/ on-boarding, trips and menu) and the problems that occurred during testing were recorded. That way, the most important problems could be worked out, summarized and quantitatively weighted according to their content and the motivation of the users.<\/p>\n\n\n\n<p>In the last step, I presented everyones results to Ludwig Pannach and Niclas Bauermeister from MHP.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Picture: https:\/\/presse.porsche.de\/download\/prod\/presse_pag\/PressBasicData.nsf\/Download?OpenAgent&amp;attachmentid=845110&amp;show=1 \u00a9 Copyright 2020 This work is protected by copyright. Any use is not permitted without the consent of the authors, MD.H Berlin or MHP. This applies in particular to electronic or other duplication, translation, distribution and making available to the public. In the \u201cDesign Thinking\u201d course in the first semester of my master\u2019s&hellip;<\/p>\n","protected":false},"author":1,"featured_media":1191,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"_links":{"self":[{"href":"https:\/\/ginabastek.com\/index.php?rest_route=\/wp\/v2\/posts\/1472"}],"collection":[{"href":"https:\/\/ginabastek.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ginabastek.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ginabastek.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ginabastek.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1472"}],"version-history":[{"count":11,"href":"https:\/\/ginabastek.com\/index.php?rest_route=\/wp\/v2\/posts\/1472\/revisions"}],"predecessor-version":[{"id":1730,"href":"https:\/\/ginabastek.com\/index.php?rest_route=\/wp\/v2\/posts\/1472\/revisions\/1730"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ginabastek.com\/index.php?rest_route=\/wp\/v2\/media\/1191"}],"wp:attachment":[{"href":"https:\/\/ginabastek.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1472"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ginabastek.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1472"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ginabastek.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}